Terms and conditions of use

Terms of use

 

0. Shipping and Returns

Package delivery

1. Shipping to Spain-Portugal

In general, packages are shipped within 2-4 working days after receipt of payment and a link is provided to track your order online.

Shipping costs are FREE FOR ALL ORDERS sent to Spain include Balearics (except  Ceuta, Melilla and Canary Island) and Portugal orders.

2. Shipping to Europe

In general, packages are shipped within 4-8 working days after receipt of payment and a link is provided to track your order online.

Shipping costs are FREE for all orders over 150€ sent to the rest of Europe.

Shipping costs for orders below 150€ are:

  • 8,00€ - Germany, Austria, Belgium, Denmark, France (except Corsica), Netherlands, Italy, Luxembourg, Poland, United Kingdom, Czech Republic an Switzerland.
  • 18,00€ - Bulgaria, Slovenia, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Norway, Slovakia, Romania and Sweden.

Payment of any customs and/or any local tax is of the entire responsibility of the costumer.

3. Return package

Any product that has been purchased through www.oldroofshoes.com, which is not to your complete satisfaction, has not been used and keep the original box, it may be returned within a maximum period of 14 days from the date of receipt of order.

The costs for returns will be 3,00 euros for Spain and Portugal whether or not the shipment has been free, In Europe orders, the costs for returns will be equal to the cost of shipping detailed in the previous section whether or not the shipment has been free.

Procedure for Returns:

1. Log in to your user account and go to the "History and details of my orders". Then enter into the order that contains the product to be returned.

2. In the selected order (section - return merchandise), you must select the product to be returned, indicating the reason for the return and click the button "Make request Return". Then, the return will be confirmed as soon as possible from us.

3. Your application for the return will be received immediately, and after verifying that the return conditions are met, we will accept the request. Then, you can check the status of the return changes from "Pending Confirmation" to "Pending Package". All states associated with returns, will be available in real time entering your user account and clicking on "My Returns".

4. As soon as the status changes to "Waiting Package", proceeds to put the product in its original packaging and close it properly. IMPORTANT: Tell us when it may be well to pass the carrier either through the web or by email and will pick up the product at the date and time that you have indicated.

5. As soon as we receive the product, we will review it and we'll let you know again changing the status to "Received Package", from here, if everything is correct, we will proceed to issue a refund for the value of the returned product less the cost of return. Payment will be made on the account of the credit card with which the purchase was made.

4. Changes

Change costs in Spain and Portugal are TOTALLY FREE. For the changes of the Rest of Europe, costs will be equal to the cost of shipping detailed in 2. Shipping to Europe, whether or not the shipment has been free.

Procedure for Changes:

1. Place a new order with the desired product.

2. To request the return of the product to change following the procedure described above and indicate that the reason for the return is a change.

3. The carrier shall deliver the new order and also pick up the product to return.

4. As soon as we receive the product, if everything is correct, we will proceed to issue a refund for the value of the changed product less the cost of change. Payment will be made on the account of the credit card with which the purchase was made.

1. Limitations of Use

 

Access to this website is free and does not require prior subscription or registration.

Users should use the information contained on this website pursuant to applicable legislation, respecting the intellectual property rights of Calzados Arnedanos S.A or third parties.

The user may not make use of the services made available to Calzados Arnedanos S.A shall not cause any damage or alterations in the content, or hinder the smooth functioning of the website. No cause technical problems of any kind, transferring elements which may contain computer viruses or damage, interfere with or intercept all or part of this website.

In no event shall Calzados Arnedanos S.A will be responsible for inappropriate use of this website or its contents, or the consequences that such use may cause.

 

2. Limitations of Liability

 

Calzados Arnedanos S.A does not warrant that its pages are operative, or that its contents are complete, accurate or reliable at all times. Calzados Arnedanos S.A reserves the right to change at any time, without notice, the contents of this website and the General Conditions of Access.

Should carry out maintenance, repair, renovation or improvement of services, Calzados Arnedanos S.A has the right to suspend temporarily and without notice access to this website and reserve the right to provide or cancel the services, notwithstanding which attempt to inform users, whenever circumstances so permit.

Thus, it excludes all liability for damages of any kind that may result from the lack of availability or continuity of the site and its services and use that users have attributed to this website.

 

3. Intellectual property

 

This entire website and its component parts are protected by Spanish and international laws on intellectual and industrial property.

Intellectual property rights on the contents of this website belong to Calzados Arnedanos S.A, except those companies that have signed the corresponding contract for the provision of content and are protected by national and international intellectual and industrial property.

The exercise of the rights of reproduction, distribution, public communication and transformation of the content is exclusive to Calzados Arnedanos S.A, without prejudice to the exercise by third parties of the right to appointment.

Users accessing this website may not copy, modify, distribute, transmit, reproduce, publish, transfer or sell the aforementioned elements or create new products or services derived from information obtained without citing their source.

Only authorized viewing and downloading for personal, non-commercial use, but may not extend to third persons or entities.

It is forbidden to alter the content or structure of this website by the user without the express written permission of Calzados Arnedanos S.A. Any use of this website or its contents contrary to current regulations will be prosecuted.

 

4. Privacy: Personal Data Ownership

 

Completion of personal data is necessary to register on the website and get full access to its content and services. The user is solely responsible for the truthfulness and accuracy of the personal data provided, leaving Calzados Arnedanos S.A disclaims any responsibility.

Personal data supplied by users will become part of an automated file owned by Calzados Arnedanos S.A (registration number in the General Registry of Data Protection: 2042510251) will be treated confidentially in accordance with the Organic Law 15/1999, of December 13, Protection of Personal Data.

By providing your information, the user authorizes the processing thereof by Calzados Arnedanos S.A, for the following purposes: communicate, send you information about products, promotions, etc.. and carry out promotional activities of any kind. In no event shall Calzados Arnedanos S.A will transfer to third parties the data supplied by the user.

Users may exercise their right at any time to access, rectification, cancellation and opposition of their data by contacting Calzados Arnedanos S.A established in Avenida Numancia, 16 26580 Arnedo (La Rioja) SPAIN or contacting the company to through the following email address: info@arnedanos.com

 

5. Hypertext links

 

No third party may establish a 'framing' between their websites and this website.

In relation to the links included in this website is not directed to other sites managed by Calzados Arnedanos S.A, the institution says it has no control over such sites and is not responsible for their content.

The links that this website may contain are provided solely for informative way, without any assessment of the contents, owners, services or products offered by them.

 

6. Cookies

Cookies are files that are stored on your computers to access certain web pages. Cookies allow a website to store and retrieve information about user actions on that page and configuration options selected.

However, this means only obtain information related to the number of pages visited, the city to which it is assigned the IP address from which you accessed, the number of new users, frequency and recurrence of visits, time of visit , the browser or the operator or terminal type from which the visit takes place. In no event data are obtained on the name, address, or other similar information of the user who is connected.

You may block or remove cookies installed on a computer by setting your browser options. Anyway, there is a possibility that if you disable any cookies to prevent or hinder navigation on this website.

YOUR COOKIE SETTINGS

Strictly Necessary
These are always enabled cookies required for basic site functionality. These include cookies that allow you to be remembered as you explore the site within a single session or, if you request, from session to session. They help make the shopping cart and checkout process run smoothly as well as assist in security issues and conforming to regulations.

Functional and Performance
These analytics cookies allow us to improve the site’s functionality by anonymously tracking usage. They also help us identify products that we may recommend to you. In some cases these cookies improve the speed with which we can process your request, allow us to remember site preferences you’ve selected and help connect you to your social networks. De-selecting these cookies may result in poorly-tailored recommendations and slow site performance. You also may not be able to share effectively with Facebook, Twitter, or other social networks.

Advertising
These cookies collect information to help better tailor advertising to your interests, both within and beyond our website. The data collected is anonymous; it is not collected with any personal information you may have shared about yourself with us. De-selecting these cookies may result in seeing advertising that is not as relevant to you.

 

7. Other conditions

 

The General Conditions of Use and all the relationships established between the user and Calzados Arnedanos S.A will be governed by Spanish law.

The use of this website constitutes acceptance of the above Terms of Use.


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